Borough of Twickenham Local History Society Privacy Policy

Who we are: Borough of Twickenham Local History Society (BOTLHS)

Membership Secretary, 87 Fifth Cross Road, Twickenham, TW2 5LJ

We are registered with the Charity Commissioner for England and Wales, and our registration number is: 298566

What information do we collect about you?

We collect the personal data that you may supply as part of membership application, on line purchases or meeting or event attendance.

Personal information we collect may include:

• Your name and title;
• Postal address, email address and phone number;
• Relationship to other Members (only for joint BOTLHS memberships);
• Company name (only for BOTLHS corporate membership)
• Gift Aid status;
• Event and meeting registration / attendance;
• Contact preferences;
• Online purchases;
• Donation information;
• Details of correspondence sent to you, or received from you;
• Event photographs

What we do with your information

Depending on your relationship with BOTLHS, and the preferences you have indicated, data we hold may be used by us for the following purposes:

• Send you BOTLHS information by post, telephone or electronic means;
• Informing you of products, services or events related to BOTLHS, such as exhibitions or events;
• Respond to your queries;
• Despatch items purchased on the BOTLHS website;
• Send you surveys or for market research purposes;
• Use event photographs for BOTLHS publications or Society publicity.

Other relevant information

You can opt out of any / all of our communications at any point simply by contacting botlhs

There are some membership communications that we are able to send regardless of contact preferences. These are essential communications, necessary to fulfil BOTLHS membership and other obligations. These would include, but not necessarily limited to, member benefits such as the BOTLHS newsletter, renewal reminders, gift aid confirmation letters and thank-you letters, despatch of purchased items and querying returned mail.

How we analyse your information

We review records of members to ensure your data is as accurate as possible.

Who we might share your information with

We do not disclose personal data to any third parties or external organisations, unless required to by law.

How we keep your information secure

We have implemented security procedures to protect the personal data that we have under our control from unauthorised access, improper use or disclosure, or unauthorised modification.

Our data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our members’ personal data.

How can I access the information about me, and correction of information?

You can ask us if we are keeping any personal data about you and you can also request to receive a copy of that personal data – this is called a Subject Access Request.

To make a Subject Access Request you will need to provide adequate proof of identity. Please try to be as clear as possible about the information you are seeking.

Once we have received your Subject Access Request and proof of identity, you will receive a response from us within one month and you will be able to get copies of any information we hold on you. However, exemptions to disclosure may apply in some circumstances.

Subject Access Requests should be sent to our contact address below.

At any time you may request that we delete or correct your personal information.

Changes to our privacy notice

We regularly review our privacy notice and may make changes time to time. Any changes made will be posted to our website and will apply from the time we post them. This privacy notice was last changed on 24 May 2018.

How to contact us

If you have any comments on our privacy notice, or information we hold about you please contact us:

by email to botlhs ; or write to us at BOTLHS, Membership Secretary, 87 Fifth Cross Road, Twickenham, TW2 5LJ